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Writer's pictureDr. Albrecht Ebertzeder

AI creates "knowers", trainers create "experts"


AI and humans

Why the combination of AI and leadership training is the future.


In the age of artificial intelligence and unlimited internet access, the time-honored profession of management trainers and consultants is being called into question. There is a fear that the widespread availability of knowledge could make these professions redundant. But anyone who believes that simply imparting knowledge is enough to create excellent managers is seriously mistaken.

Artificial Intelligence: The great equalizer?

Artificial intelligence undoubtedly has the potential to democratize knowledge. Anyone with access to a computer can now familiarize themselves with the latest management theories, best practices and success stories from the global business world within seconds. Knowledge is ubiquitous and seemingly accessible to everyone. But that's exactly where the catch lies: knowledge alone does not create competence.

Of "knowers" and "experts"

AI creates "knowers". These new knowers are well informed, know the theories and can juggle technical terms. But what happens when they have to act in real, unpredictable situations? What do they do when interpersonal conflicts arise in the team, when unexpected market changes require adjustments or when the moral compass is called for? This shows that pure knowledge is not enough. Knowledge must be transformed into skills.

Trainers and consultants: The forge of experts

Trainers and consultants are the ones who turn the knowledgeable into the expert. They are not just mediators of information, but catalysts for practical application. Through role plays, case studies and personal coaching, they promote the development of soft skills, emotional intelligence and situational leadership skills. They bring experience, empathy and a human perspective to the process - things that no AI can replace.

The future: A symbiotic relationship

Instead of competing with each other, AI and human trainers should be seen as complementary forces. The future of leadership development lies in the clever combination of both approaches. AI can revolutionize access to knowledge and serve as a valuable tool for information gathering and analysis. But the human component - mentoring, practical application, responding to individual needs - remains irreplaceable.

Role plays and case studies: The bridge between knowledge and skills

Role-playing and case studies are classic methods in leadership development that can be enriched by AI. Imagine an AI analyzing thousands of case studies and identifying patterns and solutions that are then applied in personalized training scenarios. Trainers can use these insights to develop realistic and challenging scenarios that push leaders to test and refine their knowledge in real, dynamic contexts.


The world of leadership is at a crossroads. It is no longer enough to rely on knowledge alone. The challenges of the modern business world require experts - people who are able to apply their knowledge flexibly and effectively. This can only be achieved through the synergy of AI and human training.


The fear that AI could make the role of leadership trainers and consultants obsolete is unfounded. Instead, we should recognize the power that lies in the combination of AI and human expertise. AI creates know-it-alls, but trainers and consultants forge experts. The true future of leadership development lies in this alliance - a future in which knowledge and skills go hand in hand to shape the leadership elite of tomorrow.

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